Your clients read your Google reviews
before they ever book.
StarReply monitors your Google Business Profile, drafts a personal reply the moment a review arrives, and sends it to your inbox ready to approve. It also sends your happy clients an SMS asking them to leave a review. Nothing posts without your say-so.
Start free — no card neededFree for the first 25 salons. No credit card required.
Real examples
What StarReply drafts for your salon
“Asked for Jess specifically after my last visit and she didn't disappoint. Perfect colour, exactly what I wanted. The whole team are so welcoming.”
StarReply draft
So pleased to hear this. Jess will be delighted — we will pass it on to the whole team. See you at your next appointment.
“Lovely atmosphere and staff were really friendly. The colour wasn't quite what I had in mind but I think that was partly a communication issue on my end. Would give it another go.”
StarReply draft
Glad you felt welcome and we appreciate you saying that. Colour consultations can be tricky and we would love the chance to get it exactly right next time. Just let us know when you book and we will go through it in more detail.
“Left feeling really unhappy with my haircut. I showed a clear photo and the result looked nothing like it. When I mentioned it I was made to feel like I was being difficult.”
StarReply draft
We are sorry to hear this. Leaving unhappy after showing a reference photo is not the experience we want for anyone, and feeling brushed off when you raised it makes it worse. Please get in touch directly and we will put this right.
Built for salons that care about their reputation.
Auto-draft on every review
Every new Google review triggers a personalised draft in your inbox. Approve in seconds — nothing posts automatically.
Ask happy clients for reviews
Send an SMS review request to clients after their appointment. One tap for them, one more 5-star for you.
Handles negative reviews with care
Difficult reviews need a considered response. StarReply drafts empathetic, professional replies that protect your reputation.
Sounds like you wrote it
Responses are personalised to what the client actually said — not generic templates. Every reply reads like a real person.
Manage multiple chairs or locations
One dashboard for all your locations. Each site gets its own review feed and response drafts.
Set up in under 5 minutes
Add your salon name and Google profile. No technical knowledge. No developer. Just done.
Start free today. First 25 salons keep it free forever.
No credit card required. Every review answered, every happy client followed up — automatically.
Claim your free spot