For restaurants, salons, gyms, and every local business

Every Google Review Reply.
Done Right.
In 20 Seconds.

StarReply writes professional, on-brand responses to your Google reviews instantly, protecting your reputation and saving hours every week.

Start Responding Free
No credit card required
Setup in under 5 minutes
Works for any local business
Save up to $4,440/year vs. Podium or Birdeye
⚡ Average response: ~20 sec
getstarreply.com
New review received — 1 hour ago
★★★★★

“Amazing experience from start to finish. The whole team made me feel so welcome and completely at ease. Would highly recommend to anyone!”

— Patricia M. · Google review
Generate AI Response
Response Ready

“Really glad you had such a good experience, thank you. The team will be pleased to hear this. See you next time.”

Professional · On-brand · Ready to post

Built for local businesses of every kind

~20s Average Response Time
80% Cheaper than Birdeye
5 min Setup. No IT needed.
$0 Credit card to start
Why Every Review Matters

Every unanswered review is leaving customers on the table.

Most local business owners know they should respond to every Google review. The problem isn’t knowing — it’s finding the time. Responding well takes thought, and reviews don’t arrive at convenient moments.

So reviews pile up unanswered. New customers see a business that doesn’t respond. Google’s ranking algorithm notices too. And the owner adds it to the list of things they’ll get to eventually.

  • Not responding at all63% of consumers say they are less likely to visit a business that ignores its reviews — even if the reviews are positive.
  • Copy-pasting the same reply to everything"Thanks for your feedback!" on every review signals you didn't read them. Customers notice — and so does Google.
  • Defensive responses to negative reviewsGoing defensive in public is one of the most visible reputation mistakes a business can make. It compounds the original problem.
The Real Cost of Not Responding
1 in 3

Customers who say a business’s response to a bad review changed their opinion and made them willing to give it a chance.

Businesses that respond to reviews are 1.7× more likely to be chosen by new customers over competitors who don't.
Google's local ranking algorithm explicitly factors in review response rate — responding to every review improves your visibility in local search.
The average business owner spends 3+ hours per week on review management. StarReply cuts that to under 5 minutes.
StarReply costs $29/month. A single lost customer costs more than that. Responding to every review just became effortless.
How It Works

Three steps. Under 20 seconds. No technical knowledge required.

If you can copy and paste, you can use StarReply. Built for business owners, not IT departments.

1

Paste the review

Copy the Google review text and paste it into StarReply. No extra logins, no configuration. Just the review text.

2

AI generates a professional response

StarReply writes a warm, on-brand response in under 20 seconds, sounding like you wrote it, not like a template was applied.

3

Copy and paste into Google

Copy the response with one click. Paste it into your Google Business Profile. Done. Professional, responded, protected.

StarReply also monitors your Google reviews every day and sends an email alert the moment a new review arrives, so nothing slips through while you’re running the business.

Start Free Trial — No Card Needed
Why StarReply Beats Writing It Yourself

“Can’t I just write the responses myself?”

You can, and some owners do, for a while. Here’s what changes when you hand it to StarReply.

Every review gets a responseNot just the ones that arrive on a quiet Tuesday. Every 1-star. Every 5-star. Every review that lands at 11pm on a Friday. StarReply responds in seconds, whenever.
Responses that sound like your businessThe AI reads context. Responses are warm, specific to what the reviewer said, and professional. Not a generic copy-paste job that customers see through immediately.
No more mental energy spent on itWriting a good response to a difficult review takes real effort. StarReply does that work. You review it, tweak if you want, and post. The hard part is already done.
Full review monitoring includedStarReply watches your Google Business Profile every single day and sends an alert the moment a new review appears. Nothing slips through unnoticed.
What a Good Response Looks Like vs. What Most Businesses Actually Post
What most businesses post
StarReply response
Generic, copied →
"Thanks for your feedback! We appreciate your business."
Specific and warm →
"Really glad you came in. The whole team will be so pleased to hear this. Come back and see us soon."
Defensive on negative →
"We're sorry you feel that way. We always do our best."
Empathetic, de-escalates →
"We're really sorry to hear this wasn't the experience you expected. Please reach out to us directly and we'll do everything we can to put it right."
No response at all →
[Review left unanswered for 6 weeks]
Responded in seconds →
"This is brilliant to read, thank you. We put a lot into every visit and it's great to hear it came through. See you next time."
Everything Included at $29/Month

Built for busy business owners, not for IT departments.

StarReply handles the AI writing, the monitoring, and the alerting. You stay focused on running your business.

AI Response Generator

Paste any review, 1-star or 5-star, and get a professionally written response in under 20 seconds. Warm in tone. Specific to what the reviewer said. Ready to post.

Daily Google Review Monitoring

StarReply scans your Google Business Profile every single day. The moment a new review appears, you’ll know. Never let a review sit unanswered for weeks again.

Instant Email Alerts

Get notified the moment a review goes live, so you can respond while the experience is fresh. Fast responses signal to potential customers that your business is active and attentive.

Fully Editable Before Posting

Every generated response is yours to edit. Adjust the tone, add a personal touch, or post it exactly as written. You control everything before it goes live on Google.

ROI Calculator

See exactly what unanswered reviews are costing you

Adjust the sliders to match your business and we'll calculate the revenue you're leaving on the table.

20
Average local business: 15–30/month
20%
Industry average: 5–20%
$500
Lifetime value typically $500–$2,000+
4
72% of consumers choose local businesses by reviews
Revenue lost each month from unanswered reviews
$2k
That's $19k/year walking out the door
StarReply costs you
$29/mo
ROI: 55x return
Start free. Stop losing this revenue →
Simple, Honest Pricing

The review management tool you actually need. Not the price tag you’re used to.

Birdeye starts at $299/month. Podium at $399/month. StarReply is $29/month, focused entirely on what local businesses actually use.

Birdeye
$299
per month · annual billing
  • Review monitoring
  • AI responses
  • SMS & messaging suite
  • Annual contract required
Not recommended

$3,588/year

Best Value for Local Businesses
StarReply
$29
per month · cancel anytime
Save $3,240–$4,440/year vs. competitors
  • Unlimited AI review responses
  • Daily Google review monitoring
  • Instant email alerts for new reviews
  • Works for any local business
  • No contract · cancel anytime
  • 5-minute setup. No IT required.
Start Free Trial — No Card Needed

Then $29/mo · cancel any time · no penalty

Podium
$399
per month · annual billing
  • Review management
  • Webchat & messaging
  • Payments platform
  • Annual contract required
Not recommended

$4,788/year

All plans include a free trial. No credit card required to start. Cancel anytime with no penalty or exit fees.

Managing multiple locations? Pro at $59/mo covers 3 locations · Agency at $149/mo covers up to 10. Start free →
Common Questions

You’ve probably thought of one of these.

Including the one about whether it really works for your type of business.

Yes. StarReply works for any business with a Google Business Profile: restaurants, salons, gyms, auto shops, estate agents, accountants, tradespeople, and more. The AI generates responses that sound like your business, not a template. Paste any Google review and get a professional, on-brand response in seconds.
Setup takes under 5 minutes. Connect your Google Business Profile and StarReply starts monitoring from that moment. No software to install, no technical knowledge needed. If you can log into Gmail, you can set up StarReply.
Always. StarReply generates a suggested response. Use it word for word, adjust the tone, or add a personal touch before posting. You are in full control of everything before anything goes live. The generated response is a starting point, not a locked message.
Especially negative reviews. That's where most business owners struggle most. The instinct when you get a 1-star is to defend yourself, which often makes things worse. StarReply generates responses to negative reviews that are empathetic, measured, and professional, inviting the reviewer to get in touch directly without escalating publicly.
Yes. Connect and monitor multiple Google Business Profiles from a single StarReply account. Each location's reviews are tracked and alerted separately. Pro covers 3 locations and Agency covers up to 10.
Cancel any time. No questions, no penalty, no cancellation call. You cancel directly from your account settings in under 60 seconds. No annual lock-ins, no exit fees. If StarReply isn't the right fit, you should be free to leave without friction.
What Our Customers Say

Local business owners who stopped ignoring their reviews.

★★★★★

“I had about 40 reviews sitting unanswered. I just didn’t have time to deal with them. StarReply cleared the backlog in an afternoon and every response sounded like I wrote it myself. Worth every penny.”

Marco Rossi
Owner · Rossi’s Trattoria, Manchester
★★★★★

“My worry was that the responses would sound robotic. They don’t. They sound like me, actually. A couple of my regulars have even commented on them. That was the moment I knew.”

Claire Donnelly
Owner · Strand Salon, Dublin
★★★★★

“We get a lot of reviews and I was only responding to maybe one in five. Now they all get a proper reply within the day. The time it saves me is genuinely unreal.”

James Okafor
Owner · Forge Fitness, Birmingham

Every unanswered review is a customer you didn’t win back.

Start your free trial today. No credit card. No setup fee. Responding in 5 minutes.

Start Responding Free
No credit card required
Cancel anytime, no penalty
Works for any local business
Setup in 5 minutes